Returns & Exchanges
At GoStockUp, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return most items in their original condition within 30 days for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized shipping location and keep your tracking number until your refund has been processed.